If you are unsatisfied with your product for any reason, you will have 60 days from the date of delivery to return the product and request a full refund. Follow the steps below to process your return.
Make sure you are still within the 60-day period starting with the day the order was placed and purchased. To remember the purchase date, please check your order confirmation email.
Send an email to contact@customercs.com and tell them you are not fully convinced by the benefits of the product. Please add "Refund Request" in the subject line to ensure your request gets priority processing.
Send all the bottles back (no matter if they are empty or not, opened or not) to the address below. Insert a note with your full name, email, and order ID (optional) so your order can be located and processed with priority. Please note that return shipping costs are not covered.
Once the returned package is received, the refund will be processed in a few days. You will receive an email confirmation when it is done. Depending on your bank or credit card company, the refund may take 5–10 business days to appear on your statement.
For questions about your return or refund status:
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